Why Choose Us

IT Hassle Free! – We “wow” clients with the ultimate customer experience. We are easy to deal with, eliminate downtime, and provide multiple ways to contact us (email, phone, chat). We get it right the first time. We will do whatever it takes to make you happy. No hassles, no problems.

Cybersecurity Focused – Security is paramount and we implement and monitor security best practices for all our clients. We continuously educate ourselves and our clients on the latest models to keep them safe. We are totally focused on protecting your company against the latest threats.

A Proactive Approach – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

A Partnership – We believe our customer challenges are our own. We work with you to provide technology solutions for any business problems you may have. We design, evaluate and justify technology solutions from a thorough understanding of the business needs of your company.

Quick Live Local Support – A live, local (not outsourced) person will answer your request for support. We offer flexible methods for handling support requests: email, chat, phone.

Comprehensive IT Services – Our Managed IT Service packages are standardized to provide consistent support & solutions required by most small to medium business, but can be customized to support your particular business’s needs.

No Finger Pointing – Start with us and we handle it from there. We handle all aspects of your IT including hardware and software management, vendor relationships, website management, maintenance renewals, and any other related technology needs. We will interface with any vendors on your behalf. You will never have to work with any other vendor to fix your IT needs. We focus on your IT so you can focus on your business.

Depth of Knowledge & Experience – iTech Network Solutions, LLC has been providing quality Information Technology Services since 1999. Our services are targeted at small to medium businesses that do not have the need for a full-time IT person on staff. Our ability to take ownership of your technology issues and provide end to end solutions that enhance your business’s productivity is core to our business strategy.

Compliance, No Problem – We understand the complexities of compliance. We can work with you to meet your company’s compliance requirements, such as NY SHIELD, HIPAA, NIST, PCI, ISO, and others.

No Geek Speak – While we openly admit our geekedness :-), we do understand when we get that blank stare or ‘what are you talking about’ response, like we are speaking Klingon or something (oops, did it again). We will try to keep the technical mumbo jumbo to a minimum.